Responsible Gambling at BEEF Casino

Staying in Control

Gambling should be treated as entertainment, not as a way to make money. A few simple habits help keep it that way:

• Decide how much you can afford to lose before you start playing, and stick to that amount.
• Set a time limit for your sessions and take regular breaks.
• Never gamble with money you need for everyday expenses.
• Do not chase losses; trying to win back what you lost usually leads to losing more.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol.
• Keep gambling as one leisure activity among others, not your main pastime.

Account Limits and Tools

Your BEEF Casino account includes a set of tools that let you control how much you play:

• Deposit limits, so you can cap how much you add to your balance.
• Loss limits, so you can cap how much you are able to lose over a period.
• Bet limits, so you can cap the size of your wagers.
• Self-limitation options that let you restrict your own activity on the site.
• Self-exclusion, which blocks access to your account for a chosen period (see below).

Self-Exclusion

If you feel you need a break from gambling, you can request a period of self-exclusion by contacting our customer support team. Once the exclusion is active, your access to the account is blocked and promotional messages from us stop. Support is available through live chat 24/7, by email at [email protected], and through the Telegram bot @BEEF_ENsupport_bot, in English and German.

Warning Signs of Problem Gambling

Consider setting limits, taking a break or seeking help if any of the following apply to you:

• You spend more money or time gambling than you planned.
• You gamble to win back losses.
• You borrow money or sell belongings to gamble.
• Gambling causes arguments or problems with family or friends.
• You hide your gambling from people close to you.
• You feel anxious, guilty or depressed because of gambling.
• Gambling starts to interfere with work, studies or daily responsibilities.

Getting Help

If you are worried about your gambling, you can contact our support team at any time to discuss limits or self-exclusion. Live chat is available 24/7, and you can also reach us by email at [email protected] or through the Telegram bot @BEEF_ENsupport_bot. Support is offered in English and German. If you feel you may have a gambling problem, we also encourage you to speak with a professional counsellor or a dedicated gambling support service in your area.

Underage Gambling

You must be at least 18 years old, or the higher legal gambling age that applies where you live, to open an account and play at BEEF Casino. Only one account is allowed per player, household, email address and IP address or device, and the personal details you register must be real and accurate. We verify accounts, which includes confirming your email and phone number and checking photo ID or a passport, and we may request additional verification such as selfies or source-of-funds documents. Accounts that do not meet the age requirement are closed. If you share your device with minors, we recommend using parental control software and keeping your login details private.